Privacy Policy
Effective Date: [01.04.2025]
At The Crown Beauty Training Academy ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, enroll in courses, or otherwise interact with us.
Please take a moment to read through our policy to understand how we manage your personal data.
1. Information We Collect
We collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, postal address.
- Course Information: Your course selections, training history, and preferences.
- Payment Information: Payment details (handled securely through third-party payment processors).
- Communication Records: Any correspondence with us via email, live chat, or support tickets.
- Technical Data: IP address, browser type, device information, and usage data through cookies or analytics tools.
2. How We Use Your Information
We will use your personal data for the following purposes:
- To provide services: Processing your registration, managing your course enrolment, and delivering training materials.
- To communicate: Responding to your queries, sending course-related notifications, and informing you of updates or changes.
- To enhance services: Improving the quality of our website and training programs, and conducting market analysis.
- For marketing: If you have opted in, we may send you promotional content, newsletters, or offers.
- To meet legal requirements: Complying with our legal obligations, resolving disputes, or enforcing agreements.
3. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases to process your personal data:
- Contractual Necessity: Processing is necessary for the performance of a contract (e.g., delivering training courses, managing payments).
- Consent: If you subscribe to our newsletter or marketing materials, we will process your data with your consent.
- Legal Obligation: We may need to process data to comply with legal obligations (e.g., tax or regulatory requirements).
- Legitimate Interests: We may process your data to improve our services, prevent fraud, or carry out internal business operations.
4. How We Share Your Information
We will never sell your personal data to third parties. However, we may share your personal information with trusted third-party service providers who assist us in running our operations, such as:
- Payment processors: To process your payments securely.
- Email service providers: To send newsletters, course updates, and marketing communications (if you’ve opted in).
- Web analytics providers: For website performance analysis and improving user experience.
- Legal compliance: Where required to comply with laws, regulations, or legal proceedings.
We ensure that all third-party providers comply with the UK GDPR and implement appropriate security measures.
5. Your Rights Under UK GDPR
As a data subject under the UK GDPR, you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your data, subject to certain conditions.
- Right to Restrict Processing: You can request a limitation on how we process your data.
- Right to Data Portability: You can request your data in a structured, commonly used format to transfer to another service provider.
- Right to Object: You can object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: If we rely on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details provided below. We aim to respond to all requests within one month.
6. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
However, please be aware that no method of data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze site traffic. Cookies are small data files stored on your device when you visit our website. You can control cookies through your browser settings or opt out of certain tracking technologies.
For more information, please refer to our Cookie Policy .